Updated Tariff & Transportation Policy

Updated Tariff & Transportation Policy
Updated: April 2026

Like many of you, we continue to closely monitor global trade conditions and the evolving cost landscape impacting our industry. While our manufacturing is primarily international, Aquafire remains proudly rooted in Asheville, NC—where we design, develop, service, and support every product with a hands-on commitment to quality and safety.

Over the past several months, we implemented a 10% surcharge on imports in response to historically elevated import duties. As conditions have improved, we believe it’s important that our pricing structure reflects that progress.

What’s Changing?

  • Tariff Surcharge Reduced to 2.5%: Reflecting the current tariff environment, we are lowering our tariff surcharge from 10% to 2.5%.
  • 3.5% Transportation & Fuel Surcharge Introduced: Due to rising global transportation and fuel costs driven by ongoing geopolitical pressures, a 3.5% surcharge will be applied to help offset increased logistics expenses.

Why the Adjustment?While tariff rates have eased, the broader cost of moving goods, both domestically and internationally, has rapidly increased. This update allows us to more accurately align our pricing with the current cost structure—reducing tariff burden while addressing real increases in freight and fuel.

It’s also important to note that some of our current inventory was procured under higher tariff conditions. This phased adjustment helps us responsibly transition to a lower overall tariff structure while maintaining operational stability.

What’s Not Changing?

  • Our Commitment to You: We remain dedicated to delivering the same high-quality, thoughtfully designed water vapor fireplaces you expect from Aquafire.
  • Support When You Need It: Our Customer Experience Team—real people, not bots—is always here to help answer questions and provide guidance.

Looking AheadWe will continue to actively monitor both tariff policy and global logistics conditions. As these factors evolve, we are committed to making adjustments that are fair, transparent, and reflective of real-world costs.

Thank you for your continued trust in Aquafire. We don’t take these decisions lightly, and we remain committed to navigating these changes with integrity, clarity, and a continued focus on delivering exceptional products and service.

Please Note: All pricing, surcharges, availability, and product details remain subject to change based on ongoing shifts in economic conditions and global trade regulations.


 

 

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